WHAT IS COVERED WITH MANAGED SERVICES?

Desktop Management

Our Desktop Management is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

Mobile Device Management

Our mobility device management can ensure that your employees remain compliant with corporate policy, while keeping your devices up-to-date and properly maintained. We provide your users with fast and secure access to corporate data from their personal devices.

Server Management

Our server administrators carry out all of the routine maintenance required to keep your servers up, your employees working, and your data secure. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.

24x7 Help Desk

We provide our customers with professional and immediate support without the costly overheard. Our help desk is fully-staffed by certified U.S.-based IT professionals who are available 24x7x365 via phone, email, and chat.

Onsite Support

When your problem can’t be fixed via phone or remotely, we can dispatch an Onsite Service Technician to provide desk-side resolution. Our Service Technicians can also provide project work including network and hardware installations.

Network Management

Part of effectively managing your network resources involves determining if your network is capable of handling new technologies that are necessary for sustained growth. With Network Management we protect and defend your business against hackers, viruses, and spyware, while ensuring uptime, productivity and efficiency.

MANAGED IT SERVICES

THE TECHNICAL KNOWLEDGE WHEN YOU NEED IT.

2019 Global Ransomware Report

2019 Global Ransomeware Report

Are you sure your business is safe? If you are not sure sign up for our IT Free Assessment to find out if you have the right layers of security to minimize your exposure.

CALL US

Tel: 786-634-2001 | Text: 786-634-2001

EMAIL US
OPENING HOURS

Mon - Fri: 8am - 6pm

OVER 22 YEARS OF EXPERIENCE
OUR SERVICES

- Managed IT Services

- Cloud Services

- IT Security

- Website Development

- Network Cabling

- VOIP

- CCTV

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© 2019 AltaTech Solutions, LLC