HERE ARE THE REASONS YOU CAN DEPEND ON ALTATECH
Altatech can provide you with individualized attention to meet the IT needs of your business. Our team provides IT consulting to establish the needs of your company, we offer on demand IT support or managed IT services. With over 20 years of providing IT service, our experience extends from working with small to midsize corporations. Our goal is to provide excellent service where we can build and maintain an infrastructure that includes proactive maintenance to keep your business performing at an optimal level.
We take pride in the attention we provide to our clients and enjoy seeing the businesses we service succeed. Your success translates into our success. Keeping your business up and running at an ideal IT level is what we strive for.
We can be easily reached for a consultation or to answer any questions you may have. If you’d prefer to schedule a time for us to contact you, fill in your contact information on the form below. We look forward to providing you with excellent service.
Our goal is to answer every call with a LIVE person. Forget being in automated menu hell. If getting someone to fix your computer is as painful as the computer problem itself, it’s a never-ending cycle of frustration. If you happen to get our voicemail it becomes a ticket on our service board immediately and you can be sure to get a call back.
SECURITY IS PARAMOUNT
At AltaTech we follow and enforce Security Best Practices for all our clients, as well as internally. Your Security is only as good as the weakest link in the chain. We educate our team and our clients on cyber security to keep networks safe. We got your back!
WE LOVE DOCUMENTATION
Proper documentation of your network is critical for fast resolution of problems and to get projects done right the first time. It’s not even a question for us: all requests are documented, resolution is documented, diagrams of your networks are created…and your passwords are stored in a secure, encrypted location.
WE HELP SOLVE YOUR BUSINESS PROBLEMS.
We sit on the same side of the table as YOU to provide business solutions to business problems. We don’t try to sell you the latest techno gizmo – instead – we listen to your business problem and offer several strategies to resolve the ROOT of the problem and achieve your objectives.
FAST RESPONSE TO REQUESTS & CRITICAL RESPONSE TIME GUARANTEED.
Some companies think if your problem doesn’t seem that bad they can wait a few days to call you back…. We get back to you fast so you know when your problem will be resolved. Our contracts spell out our response time. And when you’re dead in the water, we respond – FAST.
COMMITTED TO QUALITY
We don’t pursue every company that needs computer support. We choose only clients that share in our values. Serving a company’s IT and critical network needs is a HUGE responsibility that we take that very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences – we simply don’t pursue the opportunity.
A WIDE SPECTRUM OF SKILLS & EXPERIENCE
From quick PC fixes to total server and network engineering – we’ve got it. And if there’s ever a problem we can’t solve, we know who to contact to get it fixed.